Connection

Try as you may, you can't find words to exchange information clearly via text or emails. 

Jefferson Fisher shared his story of misinterpreted text exchange with his momma. His mom saw the words but never read them all right. She simply needed his voice to hear the true meaning. 

What's the difference between transmission and connection? Reading sheet music is going to convey information like transmission. It's a prime example of communication that lacks depth. Hearing a symphony perform the music, on the other hand, is the answer to connection.

Think of connection, according to Jefferson Fisher, as a two-factor authentication. 

You can't have one without the other to connect. If I understand you but you can't tell, you won't connect with me. And if I acknowledge what you're saying but I still don't understand it, I won't connect with you. The aim isn't to turn everything into a happy ending, but to open the floor. I can understand and acknowledge you and still be upset with you, hurt by you, or upset by the disagreement. But we can connect, and understand why we disagree.