Few tasks in history were as painfully eternal as that of Sisyphus, who kept rolling a boulder for eons. And the chance of calling an end to the repetitive cycle is zero.
Yet I think emptying the email inbox in the modern era isn't any better task. Ever since human beings invented this communication tool, we have been destined to get caught up in the never-ending cycle of scrolling, checking notifications of the mail box, and opening unread emails.
As much as it pains me to admit it, I have been messy in managing the incoming emails. If you recall unanswered mails that you had expected from me, you aren't alone. In case there is a fine for owing each person's reply mail, I should have applied for bankruptcy years ago. Ask my secretary and she will testify the number of my debts (not to mention her secret wish that each hundred of reminders can earn her travel mileage).
Call me procrastinator or lazy, but a handful of practical tips have recently brought joy back to working through my inbox. First I learned from my mentor how to avoid distraction from checking mails too frequently and too randomly. His strategy of checking emails only two or three times a day is eye-opening. Next, my boss shared with me his approach to writing and responding to emails. In short, he keeps the emails short (not more than two lines) and responds to all emails within twenty-four hours. He always reply to emails quickly to let the sender know that he received the email, what he plans to do about it, and when. Neat.
To this end, the best lessons have come from Laura Mae Martin, Google's Executive Productivity Advisor, who wrote the book Uptime. Her laundry method of handling emails is simple and neat. That means creating three laundry baskets for my inbox. The three essential baskets refer to Respond (those emails that require a response and need my time to complete), Read (something that I'd like to read but don't need to respond to), and Revisit (something that I cannot immediately respond to because I'm waiting for a specific time to check in or I'm waiting for someone else to respond). I learn to sort the incoming mails like sorting my laundry, folding clothes, hanging clothes, and matching socks.
Talk about inefficient use of energy and time, and you can imagine the random laundry sorting. That would be like opening a dryer door, picking out one shirt, folding the shirt, going to put in dresser, walking back to the dryer to find a pair of pants but throw it back because it still seems a bit damp, finding one sock but don't feel like hunting for the other sock, switching gear to find a pair of pants - oh wait, it's the same pair of damp pants I already touched, and on and on.