Struggling for breath and beds during the dreadful pandemic five years ago, little did Dave Jones know how NHS would be able to handle the crisis. The intensive care unit consultant in Wales posted a tweet, "The NHS reminds me of a hippopotamus. It might sometimes appear slow, maybe a bit bloated and somewhat unresponsive. But my god, this last week or so has shown that like a hippo, it can move bloody fast and have some awesome power when it needs to."
As a doctor, I'm not sure how many hippopotamuses I have ever met. All I know is that all animals, humans included, are under the curse of the inverse care law which was coined by Julian Tudor Hart, another British family doctor in Wales. According to Tudor Hart's law, the availability of good medical care tends to vary inversely with the needs of the population it serves.
The stories in Dean-David Schillinger's Telltale Hearts resonate with the famous inverse care law. Before Schillinger became the professor of medicine at the University of California San Francisco, he saw a patient with back pain and fairly profound anaemia in a public hospital clinic. That immigrant from Guatemala, uninsured, turned out to have a cancer condition called multiple myeloma. Schillinger made a phone call to the oncology fellow but was told that the next available appointment was not for three months. Distraught at the long waiting time with which the patient had little, Schillinger made complaint but was simply told that the purse strings were held tight. Schillinger kept calling four other hospital systems in the city, including the university hospital and the Catholic-run hospital, but none of them offered his immigrant patient the "charity care" that they so often claim on their tax forms.
After the stressful clinic, Schillinger received a hysterical call from the babysitter of his four-year-old twin boys. After a flurry of questions, he figured out his son's parakeet was sick. The languid bird just sat on the bottom of the cage, as motionless as a statue. In the same afternoon, Schillinger found a bird vet who ordered an x-ray to diagnose a germ cell tumour. The waiting time from presentation to laboratory workup to diagnosis to treatment options, as it turned out, was a matter of forty-five minutes.
Think about the difference between the Guatemalan immigrant with myeloma and a Central American parakeet. Every word from the inverse care law is true.